The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 02, 2004
Filed:
Jan. 20, 2000
Thomas G. Bartz, Loveland, CO (US);
Stephen Janes, Fort Collins, CO (US);
Sharad Singhal, Belmont, CA (US);
Preeti Bhoj, Cupertino, CA (US);
Agilent Technologies, Inc., Palo Alto, CA (US);
Abstract
A method and apparatus are provided for evaluating Service Level Agreements (SLAs) that describe the level of services that are to be provided to customers by Internet Service Providers (ISPs) or Enterprise Service Providers (ESPs). The method and apparatus are utilized to measure the quality of service being provided to customers and to determine whether or not the quality of service is in compliance with an SLA that characterizes the level of service to be provided to customers. Such services include, for example, electronic mail (e-mail), Voice-Over-IP (Voice Over Internet protocol), networking services and web hosting.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile