The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 24, 2004
Filed:
Oct. 20, 2000
Duane J. McCrory, Malvern, PA (US);
Anthony P. Gold, Exton, PA (US);
Andrew Sanderson, Havertown, PA (US);
Unisys Corporation, Blue Bell, PA (US);
Abstract
A remote monitoring system providing diagnostic and remedial functions to a computer system. The remote monitoring system comprises a service center and a diagnostic agent. The diagnostic agent is located proximate to the monitored computer system and electronically coupled to the monitored computer system such that the diagnostic agent can retrieve information about the various states of the monitored computer system. The diagnostic agent stores the retrieved information and further processes it for future use. Such information includes fault monitor information, accounting information, system performance information, and system management information. In addition, the diagnostic agent has control over the monitored computer system allowing it to perform diagnostic and remedial functions. Further, the diagnostic agent is electronically coupled to a service center located remotely to the monitored computer system. In the context of fault monitoring operations, the diagnostic agent interrogates the monitored computer system for information related to malfunctions. Moreover, the diagnostic agent interacts with the service center through a communication interface to retrieve various diagnostic and remedial information related to discovered computer system operability problems. The diagnostic agent uses the retrieved information to overcome the discovered problems. Alternatively, the remote monitoring system used as an information tool for a business model to provide remedial services for computer systems.