The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 24, 2004
Filed:
Aug. 31, 1999
Applicant:
Inventor:
Valery A. Petrushin, Buffalo Grove, IL (US);
Assignee:
Accenture LLP, Palo Alto, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 1/64 ;
U.S. Cl.
CPC ...
H04M 1/64 ;
Abstract
A system, method and article of manufacture are provided for managing voice messages based on emotion characteristics of the voice messages. First, a plurality of voice messages that are transferred over a telecommunication network are received. Thereafter, such voice messages are stored on a storage medium. An emotion associated with voice signals of the voice messages is then determined. The voice messages are organized based on the determined emotion. Access to the organized voice messages is then permitted.