The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 02, 2003

Filed:

Dec. 30, 1999
Applicant:
Inventors:

Gary A. Williams, Roswell, GA (US);

Robert B. Miller, San Diego, CA (US);

Assignee:

Other;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 1/760 ;
U.S. Cl.
CPC ...
G06F 1/760 ;
Abstract

A method and apparatus for understanding and predicting customer behavior called the Strategic Profiler is disclosed. In the Strategic Profiler, multiple participants input data representing ideals, reality, and experiences. The data are collected and analyzed using a multiple factor personality model to determine key value drivers, with one value driver associated with each factor in the multiple factor personality model employed. The data are further analyzed to determine the participants' impression of how closely reality meets the ideal, based both on impressions and experience. In a preferred embodiment, the Strategic Profiler is available to multiple users simultaneously through the World Wide Web.


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