The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 25, 2003
Filed:
Jul. 12, 2000
Applicant:
Inventors:
Simon Alexander Beddus, Suffolk, GB;
Fenela Wills, Suffolk, GB;
David Mark Fisher, Suffolk, GB;
David Wells, Norwich, GB;
Assignee:
British Telecommunications, London, GB;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/00 ; H04M 5/00 ; H04M 3/42 ;
U.S. Cl.
CPC ...
H04M 3/00 ; H04M 5/00 ; H04M 3/42 ;
Abstract
In a call centre connected via a network to a number of terminals, at least part of a process of automatic call distribution (ACD) is carried out at the terminals.
Beddus, Simon. (2003). Call centre (U.S. Patent No. 6654457). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/6654457
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile