The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 11, 2003
Filed:
Apr. 11, 2000
Danny C. Milliorn, Waxahachie, TX (US);
John Beck Mow, Dallas, TX (US);
Uday R. Parekh, Plano, TX (US);
Telequip Labs, Inc., Richardson, TX (US);
Abstract
A system and method for remotely controlling the call monitoring functions performed by an automated call placement system (ACP) and an ACP incorporating the system or the method. In one embodiment, the system includes: (1) a controller, coupled to the call monitoring unit and having a single wire pair interface, that transmits traffic carried on the selected one of the lines via the interface, transmits function menus via the interface, receives in-band control commands via the interface and controls functions of the call monitoring unit in response thereto and (2) an in-band data-capable device having a display, coupled to the interface via a single wire pair, that receives and audibly reproduces the traffic, displays the function menus on the display and transmits the in-band control commands to the controller thereby to control the call monitoring unit.