The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 04, 2003
Filed:
Nov. 20, 2000
Makoto Ito, Tokyo 101-0041, JP;
Tadashi Takai, Tokyo 101-0041, JP;
Tomotsune Taira, Tokyo 101-0041, JP;
Masanori Takagi, Tokyo 101-0041, JP;
Yukio Ito, Tokyo 101-0041, JP;
Other;
Abstract
A service system for air conditioners is provided which offers a total solution to a wide range of fields, from the customer relationship management covering individual users, building owners and administrators and building management companies to the maintenance and management, manufacture, design, and development on the part of the manufacturer. The service system includes the monitoring center which has the customer database , the operation information database for storing operation information of the air conditioners for each customer, and the device information database having device information on the air conditioners related with each customer of the customer database . When it decides that there is anomaly in the operation information, the monitoring center sends to the cellular phone over the Internet the information representing the content of the anomaly and the customer information and device information associated with the operation information which was judged abnormal.