The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 02, 2003

Filed:

Apr. 27, 2001
Applicant:
Inventors:

Elizabeth Ann Beamon, Kannapolis, NC (US);

Thomas M. Barnwell, Conyers, GA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/24 ; H04M 3/08 ; H04M 3/22 ;
U.S. Cl.
CPC ...
H04M 1/24 ; H04M 3/08 ; H04M 3/22 ;
Abstract

Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes communicating with a communications network and acquiring status information associated with telephone lines. Proactive maintenance is predicted using upon the status information. Work orders describing the predicted proactive maintenance may be generated and dispatched. Another embodiment includes communicating with a communications network and acquiring at least one customer information associated with copper line pairs, service information associated with copper line pairs, and status information associated with telephone lines. The acquired information is stored in a database. The database is updated with the status information associated with telephone lines. Proactive maintenance is predicted using the stored information.


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