The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 03, 2003

Filed:

Apr. 06, 1999
Applicant:
Inventors:

Tatsuyuki Takeuchi, Fukuoka, JP;

Masataka Mukaihara, Fukuoka, JP;

Assignee:

Fujitsu Limited, Kawasaki, JP;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 5/00 ; H04M 3/42 ; H04M 1/64 ; H04M 1/106 ; H04J 1/500 ;
U.S. Cl.
CPC ...
H04M 5/00 ; H04M 3/42 ; H04M 1/64 ; H04M 1/106 ; H04J 1/500 ;
Abstract

The present invention relates to an incoming call processing method for enabling immediate answering of the greatest possible number of incoming calls without generating unserviced phone calls, by determining whether to answer the incoming call immediately or to answer the incoming call at a later time at which the volume of incoming call traffic intensity is light. To this end, the method includes a call receiving step for causing an electronic exchanger to receive an incoming call, an incoming call acceptance step for determining whether to answer the incoming call received in the call receiving step immediately or to answer the incoming call at a later time at which the volume of incoming call traffic intensity is light, and an answer step for answering the incoming call according to the type of answer determined by the incoming call acceptance step.


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