The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 6550021 B1

Date of Patent:

Apr. 15, 2003

Filed:

Sep. 30, 1999

Internet-implemented method supporting component repair services

Applicant:

Inventors:

Lawrence J. Dalphy, Mission Viejo, CA (US);

Thomas R. Harbert, Orange, CA (US);

David M. Smith, Laguna Niguel, CA (US);

Assignee:

Western Digital Ventures, Inc., Lake Forrest, CA (US);

Attorney:

Primary Examiner:

Nadeem Iqbal

Int. Cl.

CPC ...

G06F 1/100 ;

U.S. Cl.

CPC ...

G06F 1/100 ;

Abstract

An internet-implemented method of supports a component repair service. The service is rendered for a component of a computer that has an interface for communicating with a web site via the internet. While communicating via the internet, the computer operates under a first operating system that has a protection feature that precludes application-level programming from performing a function to test the component. The method comprises running a first program on the first operating system to cause a display prompt for input control to initiate a test of the component. The method comprises responding to the input control by: exiting from the first operating system and entering a second operating system; running a second program on the second operating system to perform an in situ test of the component to generate a test result; and responding to the test result to store a recorded test result. The method comprises exiting from the second operating system and entering the first operating system; and transmitting to the web site information based on the recorded test result.

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Dalphy, Lawrence. (2003). Internet-implemented method supporting component repair services (U.S. Patent No. 6550021). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/6550021

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