The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 18, 2003
Filed:
Jul. 14, 1999
Claus Skaaning, Dronninglund, DK;
Finn V. Jensen, Broenderslev, DK;
Uffe Kjærulff, Aalborg, DK;
Paul A. Pelletier, Boise, ID (US);
Lasse Rostrup Jensen, Aalborg, DK;
Marilyn A. Parker, Boise, ID (US);
Janice L. Boborad, Allerfd, DK;
Hewlett Packard Company, Palo Alto, CA (US);
Abstract
An automated troubleshooter uses Bayesian networks to troubleshoot a system. Knowledge acquisition is performed in preparation to troubleshoot the system. An issue to troubleshoot is identified. Causes of the issue are identified. Subcauses of the causes are identified. Troubleshooting steps are identified. Troubleshooting steps are matched to causes and subcauses. Probabilities for the causes and the subcauses identified are estimated. Probabilities for actions and questions set are estimated. Costs for actions and questions are estimated.