The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 04, 2003
Filed:
Aug. 25, 1997
Applicant:
Inventors:
Sanford J. Morganstein, West Dundee, IL (US);
Sergey Zaks, Chicago, IL (US);
Assignee:
Other;
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 1/760 ; G10L 1/506 ;
U.S. Cl.
CPC ...
G06F 1/760 ; G10L 1/506 ;
Abstract
A system ( ) for identifying an unidentified customer ( ) includes a database ( ) that contains utterance data ( ) corresponding to a known customer. A processing system ( ) coupled to the database ( ) receives utterance information corresponding to the unidentified customer ( ) at the point of sale and compares the utterance information with the utterance data ( ) to identify the unidentified customer ( ) as the known customer. In response, the processing system ( ) may automatically retrieve stored information ( ) corresponding to the known customer.