The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 07, 2003
Filed:
Aug. 09, 2000
Zeeman Zhang, Marietta, GA (US);
Joseph Knoerle, Atlanta, GA (US);
BellSouth Intellectual Property Corporation, Wilmington, DE (US);
Abstract
A network for providing a telecommunications service with automatic speech recognition to a telecommunications user, including a switch in communication with a telecommunications device associated with the telecommunications user for storing identifying information regarding a prior calling party to the telecommunications user, and for detecting a trigger specific to the service in response to a communication from the telecommunications device, and an intelligent resource server in communication with the switch for receiving from the switch the communication from the telecommunications device and a message including the identifying information, for playing an audible message for the telecommunications user in response to receiving the communication, the audible message containing the information regarding the prior calling party and prompting the telecommunications user to place an outgoing communication to the prior calling party, and for automatically recognizing a predetermined keyword spoken by the telecommunications user in response to the audible message.