The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 07, 2003
Filed:
Sep. 24, 2001
Michael J. Rojas, North Canton, OH (US);
NEC America, Inc., Melville, NY (US);
Abstract
A telecommunication management system drawn to processing communication between a client application single user interface, a master database, and a PBX and adjunct system, comprising connecting to the client application single user interface through a first communication channel; registering a client application; adding a second communication channel; subscribing to one or more message events from a sender; reading and posting the subscribed one or more message events; and disconnecting from the client application single user interface. The step of reading and posting a message event comprises retrieving a message packet from a message queue; checking the message packet for a specific destination; if there is no specific destination, looking up all attached application handles for the type of message in the packet and for each attached handle, forwarding the message; if there is a specific destination, finding the specific destination application handle entry, forwarding the message to the specified destination, and sending an acknowledgment packet back to the sender.