The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 07, 2003
Filed:
Nov. 02, 1999
Robert L. Snyder, Suwanee, GA (US);
NCR Corporation, Dayton, OH (US);
Abstract
A retail terminal assembly includes a portable communication device for use by retail personnel. The assembly also includes a signal transmitter for transmitting a personnel-request signal to the portable communication device. The assembly further includes a processing unit electrically coupled to the signal transmitter. Moreover, the assembly includes a memory device electrically coupled to the processing unit. The memory device has stored therein a plurality of instructions which, when executed by the processing unit, causes the processing unit to (a) detect an intervention-needed activity and generate an intervention-needed control signal in response thereto, and (b) operate the signal transmitter so as to transmit the personnel-request signal in response to generation of the intervention-needed control signal. A message is communicated to the retail personnel by the portable communication device in response to receipt of the personnel-request signal by the portable communication device. A method of operating a retail terminal is also disclosed.