The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 10, 2002
Filed:
Sep. 22, 1999
Frederick D. Busche, Highland Village, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and system for ascertaining warranty issues associated with transportation products is provided. Transportation products are manufactured at a factory, and as the products are made, historical information concerning significant events related to the manufacturing process may be stored. As the transportation product is delivered to a retail outlet, other significant event information may be stored. Locations are determined within a region for warranty claims related to the servicing of selected transportation products. Product history information for the selected transportation products may be retrieved from one or more databases. Data mining algorithms may be employed to generate input data for forming a set of spatial relationships. The locations of products within the region are then associated with the product history information to form a set of spatial relationships. Product history information may include such information as purchaser address information, information related to manufacture of the selected transportation products, information related to transportation of the selected transportation products from a manufacturing site to a retail outlet, etc.