The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 05, 2002
Filed:
Feb. 16, 1999
David E. Johnson, Cortlandt Manor, NY (US);
Frank J. Oles, Peekskill, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method and apparatus for interacting with incoming text information, e.g., a user query. The method of the present invention categorizes the incoming text information, and may also provide associated confidence levels with the categorization feature. The categorized information is used to query a database having associated category information with associated threshold values. The confidence levels may also be used when querying the database. The categorized information and corresponding confidence levels are then compared to the threshold value. If the categorized information and corresponding confidence levels equals or exceeds the threshold value then a response is provided by the system and method of the present invention. If the categorized information and corresponding confidence levels does not equal or exceed the threshold value then the system of the present invention will request further information of the user, and the method will repeat until (i) the categorized information and corresponding confidence levels equals or exceeds the threshold value or (ii) the system of the present invention times out.