The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 29, 2002

Filed:

Jul. 31, 1998
Applicant:
Inventors:

Eric W. Doerr, Redmond, WA (US);

Robert A. Cape, Issaquah, WA (US);

Christopher K. Brownell, Woodinville, WA (US);

Stephen N. Cole, Durham, NC (US);

Jan T. Miksovsky, Seattle, WA (US);

Assignee:

Microsoft Corporation, Redmond, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/00 ;
U.S. Cl.
CPC ...
G06N 5/00 ;
Abstract

A method and system for providing intelligent advice to a user. An architecture is described wherein trigger points are placed in an application program, and an advice engine invoked by the application when a trigger point is reached. The advice engine obtains information such as a user's application data, and uses the data to test it against a number of conditions for that trigger point. For each condition met, the advice engine retrieves an advice template for providing advice corresponding to the condition, and based on information in the template versus display state information, decides whether to queue the advice for subsequent display to the user. A display process displays the queued advice according to a priority setting maintained in the template.


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