The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 03, 2002
Filed:
Mar. 16, 1999
Sanford J. Morganstein, West Dundee, IL (US);
Sergey Zaks, Chicago, IL (US);
Other;
Abstract
A computer-based system ( ) for identifying an unidentified caller ( ) includes a database ( ) that contains utterance data ( ) corresponding to a known caller. A processing system ( ) coupled to the database ( ) receives utterance information corresponding to the unidentified caller ( ) and compares the utterance information with the utterance data ( ) to identify the unidentified caller ( ) as the known caller. In response, the processing system ( ) provides a call routing option ( ). The call routing option ( ) may include an accept option ( ), a transfer option ( ), or a disconnect option ( ), and may be provided to a called party visually using a personal computer ( ).