The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 16, 2002
Filed:
Sep. 04, 1997
Michael I. Ingrassia, Jr., Edison, NJ (US);
Alexander Rios, Edison, NJ (US);
James A. Shelton, Holmdel, NJ (US);
John A. Yaggie, Springboro, OH (US);
NCR Corporation, Dayton, OH (US);
Abstract
Described is a method of creating objects for collecting textual information from a CTI server and display the textual information in an application for controlling a telephony system and for allowing users to enter information associated with a call and having this information automatically associated with the call information stored in a CTI server. The objects are created by selecting reusable image symbols and embedding them into an application, without requiring an application developer to write any programming code. After being embedded into an application, these objects are able to correct textual information from the CTI server and display the textual information within the objects. These objects are also able to collect textual information entered by a user and pass this information to the CTI server.