The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 28, 2002

Filed:

Mar. 20, 1997
Applicant:
Inventors:

Takashi Shimada, Kawasaki, JP;

Kiyofumi Akita, Kawasaki, JP;

Shigeru Idei, Kawasaki, JP;

Assignee:

Other;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/100 ; H04M 3/42 ; H04M 3/00 ;
U.S. Cl.
CPC ...
H04M 1/100 ; H04M 3/42 ; H04M 3/00 ;
Abstract

A telephone transaction support system includes a customer information registration unit for registering information regarding a customer in a database, the information being obtained in a conversation with the customer over a telephone, a feature analyzing unit for analyzing a feature of a voice corresponding to a predetermined word obtained in the conversation with the customer over the telephone, and a password information registration unit for registering information-obtained by the feature analyzing unit as password information in the database, the password information corresponding to the customer in the database. The information regarding the customer for which a transaction over the telephone should be allowed and the password information for the customer can be registered over the telephone.


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Shimada, Takashi. (2002). Telephone transaction support system and telephone call connection control system (U.S. Patent No. 6396919). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/6396919

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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