Communication devices, methods, and computer program products for transmitting information using voice activated signaling to perform in-call functions

Abstract

Communication devices, methods, and computer program products may be used to transmit information to a destination by associating a voice command with the destination and associating a signaling message with the voice command and with the destination. After establishing communication with the destination, speech input that is received from a user is compared with the voice command to determine if there is a match. If the speech input matches the voice command, then the signaling message associated with the voice command is transmitted to the destination. A user may therefore be relieved of the burden of having to remember the keystrokes to perform a specific operation or function by embedding the signal(s) corresponding to the operation in the signaling message. Moreover, because the signaling message is associated with both the voice command and the destination, the same voice command may be used to perform an operation on more than one destination. For example, a user may have multiple bank accounts such that when a first bank is called, speaking the command “balance” results in a first signaling message (e.g., a specific key sequence) being transmitted to the first bank's automated account information system. Likewise, when a second bank is called, speaking the command “balance” results in a second signaling message, different from the first signaling message, being transmitted to the second bank's automated account information system.