The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 02, 2002
Filed:
Mar. 30, 2000
Kazuyoshi Fukushima, Setagaya-ku, JP;
Ricoh Company Ltd., Tokyo, JP;
Abstract
A supervising method and system, the system including a plurality of image-forming apparatuses, and a monitoring terminal apparatus disposed in a service center which is connected to the plurality of image-forming apparatuses via a public line. Each image-forming apparatuses is capable of transmitting report information to the service center when an abnormality occurs in the image-forming apparatus. A monitoring terminal stores and displays the report information from the image-forming apparatus. The monitoring device counts a not-yet-dealt-elapsing time period per stored report information. The monitoring terminal further compares each not-yet-dealt-elapsing time period of the report information with a predetermined time period, alerting an operator of the report information and associated effect based upon the not-yet-dealt-elapsing time period exceeding the predetermined time period as to process expediently urgent report information.