The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 31, 2001
Filed:
Jul. 24, 1998
Applicant:
Inventor:
Chandrakant J. Shah, Stockton, CA (US);
Assignee:
Neopost Inc., Hayward, CA (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 1/760 ;
U.S. Cl.
CPC ...
G06F 1/760 ;
Abstract
A meter and/or base coupled to one or more modems automatically places a service call to a service center upon detection of particular ones of detected faults. Diagnostic and test software periodically test the meter and/or base to ensure that the meter and/or base operate in an expected manner. Upon detection of a hard fault, a service call is placed to the service center and pertinent diagnostic data (e.g., the error code) is transmitted to allow the service center to promptly and properly respond to the call. For soft faults, the meter can resume operation if the detected fault clears up