The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 24, 2001
Filed:
Jul. 01, 1998
Applicant:
Inventors:
Konstantin Othmer, Mountain View, CA (US);
Chris Derossi, San Jose, CA (US);
Assignee:
Support.com, Inc., Redwood City, CA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 1/108 ;
U.S. Cl.
CPC ...
G06F 1/108 ;
Abstract
A system and method for automatically categorizing and characterizing data from a computer-based system is provided in which the data is classified based on information within the data in order to permit a user of the system to easily group similar incidents within software code based on various criteria and the contents of the data in the incident report. The system may also automatically attempt to recreate any incident indicated by the data. The system may also permit the user of the system to debug a software application whereby parameters that characterize an incident are correlated.