Method and apparatus for a cross-connect system with automatic facility information transference to a remote location

Abstract

Automatic facility information transfer to remote locations in cross-connect systems is accomplished by providing limited telephone services to wired premises not having permanent telephone service by enabling 911 calls, calls requesting permanent service, operator-assisted telephone company credit card calls, and calls to repair/maintenance centers from personnel in the field. In response to off-hook conditions at prospective subscriber premises or service personnel handsets connected to cable pairs in the field, limited telephone services are provided by a matrix system. Cable pair designations and the dialed telephone number are ascertained to respectively access a database and look-up table to retrieve facility information and protocol information for subsequent transmission of the calling line telephone number and facility information to a paging system. The paging system transmits the information to the telephone company business office, emergency center, or repair/maintenance service center being dialed. Telephone company credit card calls are transferred to an operator for conventional processing. In parallel with the paging transmission, calls progress through the network with the calling line telephone number inserted into the call for display at the calling destination. A representative at the calling destination verifies calling line telephone numbers received from the paging system and displayed at a paging device against calling line telephone numbers received from the telephone network and displayed at a workstation. An alternative embodiment utilizes four wire modems to retrieve facility information from an administrative workstation for storage in the matrix system and transfer to the calling destination.