The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 01, 2001
Filed:
Jun. 03, 1998
Norman J. Donaghue, Jr., Renton, WA (US);
Avaya Technology Corp., Basking Ridge, NJ (US);
Abstract
A facility for distributing transaction servers to process transactions of a number of different types is provided. The transaction types are organized into two or more priority levels ordered from highest to lowest. Each priority level has one or more transaction types. In the facility, a service level goal attribution system attributes a service level goal to each transaction type reflecting the level of service sought for transactions of the transaction type. An identification subsystem identifies transaction servers when they become available to process transactions. In response to each transaction server identified by the identification subsystem, a transaction server distribution subsystem assigns the identified transaction server to process a transaction of a type that needs an additional transaction server to meet its service level goal, and whose priority level is at least as high as that of any other transaction types that need an additional transaction server to meet its service level goal. When the assigned transaction servers complete processing of the transactions to which they are assigned, the identification subsystem reidentifies these transaction servers as again being available to process transactions.