The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 20, 2001
Filed:
Dec. 17, 1997
Sanford J. Morganstein, West Dundee, IL (US);
Sergey Zaks, Chicago, IL (US);
Other;
Abstract
A system (,) for identifying an unidentified person (,) includes a database (,) that contains utterance data (,) and an ambiguity-resolution criterion (,) corresponding to a known person. A processing system (,) is coupled to the database (,) and receives utterance information and an ambiguity-resolution identifier corresponding to the unidentified person (,). The processing system (,) compares the utterance information with the utterance data (,) to identify the unidentified person (,) as at least one known person. If the processing system (,) ambiguously identifies the unidentified person (,) as more than one known person, the processing system (,) compares the ambiguity-resolution identifier with the ambiguity-resolution criterion (,) to identify the unidentified person (,) as a particular known person. In response to identifying the person (,), the processing system (,) may automatically retrieve stored information (,) corresponding to the known customer.