The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 06, 2001
Filed:
Nov. 09, 1998
Thomas William Bereiter, Austin, TX (US);
Motive Communications, Inc., Austin, TX (US);
Abstract
A method, system and computer program product for adaptive messaging in a computer network having a client machine and at least one server. Typically, the client machine is located behind a firewall. According to the invention, a communication from the server to the client may be “repackaged” in an e-mail message in the event a point-to-point connection between the server and the client cannot be established due to the firewall or some other network constraint. The client typically communicates with the server by the point-to-point connection. The technique is especially useful in an automated diagnostic method wherein users of client machines interact with a diagnostic system located at a server.