System, method and computer product for interactively presenting event

Abstract

A system, method and computer program product for interactively enhancing and presenting event data includes an enhancing portion and a presentation server. The enhancing portion includes a case enhancer that uses configuration data and an optional rules-based enhancing engine to enhance cases. The case enhancer includes a first informant that retrieves data from external data systems. The presentation server includes a presentation interface which interfaces one or more client workstations with a case data base. The presentation server also includes a second informant which interfaces the presentation interface with external data systems. The presentation server also includes an enforcer which interfaces the presentation interface with external action systems. A multi-level security system controls access to databases, the second informant and to the enforcer. In an exemplary embodiment, the security system includes a core infrastructure and a domain-specific implementation. The core infrastructure comprises client access rules which specify an upper threshold, or greater realm, of data that a client may access. The domain-specific implementation comprises user access rules which further limit access by individual users. In an exemplary embodiment, the presentation server utilizes display scripts to control display of enhanced event data instead of compiled code. Display scripts may be flagged as prototype display scripts that can be used only by authorized users during runtime.