The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 31, 2000
Filed:
Sep. 05, 1997
George M Cutrell, Centreville, VA (US);
James Healy, Brookeville, MD (US);
William C Holford, Colorado Springs, CO (US);
Dennis L Maino, Colorado Springs, CO (US);
Michael J O'Connor, Monument, CO (US);
Milton A Steiner, Colorado Springs, CO (US);
MCI Communications Corporation, Washington, DC (US);
Abstract
A system and method for reporting, directly to a customer, conditions of telecommunications services to which the customer subscribes. The system includes a server for collecting fault information from the telecommunications network management system and a customer workstation for viewing the information. The customer can use the workstation to define a view of the data he wishes to receive. The server builds reports using the view, and provides the reports to the customer.