The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 13, 2000
Filed:
Nov. 17, 1997
Scott C Cottrille, Bellevue, WA (US);
Ashesh P Bakshi, San Jose, CA (US);
Microsoft Corporation, Redmond, WA (US);
Abstract
A system and method for improved monitoring of chat room conversations, including a database which stores penalty information corresponding to the identities of users. When the identity of a user on a channel is received, the database is queried with the identity of the user. In response, penalty information corresponding to that user is received, and if found, a penalty corresponding to the penalty information is automatically applied to the user. The system and method also provide a mechanism for handling user complaints. User complaints are received from a user at the chat channel and forwarded to a complaint channel for review by a monitor client. The system receives a response to the complaint message from the monitor client, which may include one or more assessed penalties. The penalty information is applied to the user and stored in the database.