The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 23, 2000

Filed:

Aug. 04, 1998
Applicant:
Inventor:

Douglas S Hibbeler, Omaha, NE (US);

Assignee:

Universal Services, Inc., Omaha, NE (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M / ;
U.S. Cl.
CPC ...
379 8816 ; 379 671 ; 379 8825 ; 379 8827 ; 704 10 ;
Abstract

A method and apparatus is described for outbound message personalization. A call list containing names and associated phone numbers are given as a starting point. A first or last name is compared to entries in a match table. If a match between names is found, then the index number corresponding to the entry is obtained. The index number is stored in the call list. When the message is ready to be delivered, the stored index number from the call list is retrieved and the stored-digital audio (as addressed by the index number) is converted to speech. Then an index number corresponding to a message body is used to retrieve and convert the message body into speech. In this manner, a personalized message can be created, wherein a large percentage of first names can be stored and used to personalize outbound messages.


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