The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 11, 2000
Filed:
May. 11, 1998
Hidetaka Nishi, Fukuoka, JP;
Fujitsu Limited, Kanagawa, JP;
Abstract
A grievance call processing system capable of automatically shifting a grievance call reception state to a test state. An electronic switchboard notifies the telephone number information of a subscriber to a workstation, which stores and displays the telephone number information. When a maintenance person makes a test activation from the workstation upon reception of a grievance call the telephone number information is simultaneously and automatically notified to a testing trunk, which provides the telephone number information to the electronic switchboard, which then sets up a testing path from the workstation to a subscriber testing equipment through the testing trunk for the preparation of a subscriber test state.