The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 26, 1999
Filed:
Oct. 08, 1997
Applicant:
Inventors:
Steven J Capriotti, Collegeville, PA (US);
David Landolt, Harleysville, PA (US);
Barbara E Osder, Erdenheim, PA (US);
Assignee:
Unisys Corporation, Blue Bell, PA (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M / ;
U.S. Cl.
CPC ...
379 8822 ; 379196 ;
Abstract
A telephony application capable of being updated while on-line is disclosed. The application supports a plurality of active dialogs with callers, and comprises functions, call flows, voice prompts, and on-line updating versions for making on-line modifications of the functions, call flows, and voice prompts. The modifications are coordinated so that selected sets of functions, call flows and voice prompts can be committed to use while one or more active dialogs are occurring without affecting the active dialog(s).