The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 19, 1999
Filed:
Apr. 10, 1997
Patrick K Brady, Downers Grove, IL (US);
Apropros Technology, Oakbrook Terrace, IL (US);
Abstract
An improved call distribution system is provided for distributing calls and information relating to the calls to different stations serviced by telephones and computers. The call distribution system comprises one or more telephone lines, with or without a PBX or an ACD, a first telephony interface device connected to a computer and to the telephone lines, a second telephony interface device connected to the telephone lines, a call control process that controls the telephony functions on the first telephony interface device, a telephony interface process that controls the telephony functions on the second telephony interface device, and an interprocess message dispatch system that is used to send messages between the call control process and the telephony interface process.