The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 28, 1999

Filed:

Feb. 28, 1997
Applicant:
Inventors:

Jackson Chang, Taipei, TW;

Jeffrey Lai, Taipei, TW;

Henry Lin, Taipei, TW;

Men-Fu Chu, Taipei, TW;

Assignee:

Inventec Corporation, Taipei, TW;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M / ; H04M / ; H04M / ; H04M / ;
U.S. Cl.
CPC ...
379 671 ; 379 8801 ; 379 8811 ; 379 9301 ; 379 9323 ; 379 9331 ; 37910601 ; 379164 ; 379179 ; 379372 ;
Abstract

A method of recording the bi-directional communication between a customer premises equipment (CPE) and a server of a stored program controlled system (SPCS) in an analog display services interface (ADSI) for facilitating the troubleshooting therein is disclosed. The present invention includes accessing the telephone set by a user, therefore initiating the communication between the telephone set and the server. After receiving an alerting signal from the server, the alerting signal and the corresponding received time of the alerting signal are recorded into a trace area in the telephone set. A first acknowledgment signal is sent to the server after the alerting signal is recognized, and the first acknowledgment signal is then recorded in the trace area. At least one message is sent from the server, and then the message, a start received time and an end received time of the message are recorded into the trace area and a message buffer. Finally, a second acknowledgment signal is sent to the server, and the second acknowledgment signal is then recorded in the trace area.


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