The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 06, 1999
Filed:
Nov. 29, 1996
Harold C Fleischer, III, St. Louis, MO (US);
William Plunkett, Apex, NC (US);
SBC Technology Resources, Inc., Austin, TX (US);
Abstract
An apparatus and method are provided for managing the operation and interaction of one or more telephony-based services (such as AIN-based services). A feature interaction manager is utilized performing a predetermined decision process to determine which one of a customer's AIN services will be executed, and in what order the customer's AIN services will be initiated. The feature interaction manager may reside at a Service Control Point and may be executed whenever an AIN trigger is encountered at a switch based on a call request to establish communication with the customer. Once the last of the customer's services have completed execution, the feature interaction manager returns control to the switch encountering the AIN trigger for appropriate handling or routing of the call request.