The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 24, 1998
Filed:
Dec. 29, 1995
Applicant:
Inventor:
Jingsha He, Plano, TX (US);
Assignee:
MCI Communications Corporation, Washington, DC (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M / ;
U.S. Cl.
CPC ...
379201 ; 379246 ; 379207 ; 379265 ;
Abstract
Provided is a method and system for telecommunications language support. A telephone user is enabled to specify a language preference for telephone calls through an account language preference field or with telephone commands from a telephone. In accordance with the telephone user's language preference, operators and automated telephone services appropriately serve the telephone user in the appropriate language should the telephone user need assistance. Audible messages, which are played to a telephone user in the event of a connection error, are played according to the telephone user's language preference.