The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 04, 1998

Filed:

Feb. 10, 1997
Applicant:
Inventors:

Douglas J Ranalli, Cambridge, MA (US);

Thomas P Sosnowski, Wayland, MA (US);

Robert Huebner, Topsfield, MA (US);

Assignee:

Unifi Communications, Inc., Lowell, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M / ;
U.S. Cl.
CPC ...
37910008 ; 37910006 ; 358407 ; 358434 ;
Abstract

A method and apparatus for assisting delivery of fax documents over a value-added network, such as a store-and-forward network. If an initial delivery attempt is unsuccessful, the network automatically sends an e-mail to the sender of the fax document indicating the status of the fax delivery and reasons for the document's non-delivery. The sender of the fax is prompted to choose from selectable options included in the e-mail which provide instructions to resolve the delivery problem. Upon receipt of an e-mail response, the network automatically decodes the selected options and uses the chosen options to resend the fax document and automatically resolve the delivery problem.


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