The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 26, 1997
Filed:
Jan. 20, 1995
Joachim Zinke, Niddatal, DE;
Telenorma GmbH, Frankfurt am Main, DE;
Abstract
A voice-recognition unit is interfaced with the connection to an ordering server provided within a switching exchange. This voice-recognition unit recognizes individual key words from vocal utterances supplied by a user via a calling line unit and activates a dialog control device located in the ordering server. As a result, the dialog control device activates a call number memory, a call number corresponding to the recognized key word being read out, which serves to establish a connection to an exchange receiving this order. The voice-recognition unit interfaced with this connection can likewise recognize key words from the answer coming from the calling exchange, whereupon criteria are formed, indicating whether the order had been properly received or not. Different types of orders can be placed quickly using simple dialing and operator control procedures and through vocal utterances. The ordering server performs all functions required for the communication with an exchange receiving the order substantially automatically.