The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 05, 1997
Filed:
May. 01, 1996
Maryann P Walsh, Chelmsford, MA (US);
Paul M Gasparro, Sudbury, MA (US);
Aurora Systems, Inc., Acton, MA (US);
Abstract
A computer telephone integration system includes a computer integrated with a telephone system. The computer has a plurality of independent application programs that are operable thereon and a plurality of files containing data that are retrievable by any of the plurality of independent application programs. The computer also includes a plurality of first commands that are disposed on the computer to retrieve and run any of the plurality of independent application programs and a plurality of second commands to access any of the files containing the data with any of the plurality of independent application programs. The computer further includes a call processor disposed on the computer that allows a user of the system to associate the first commands and at least one of the second commands with call information received from the telephone system at the reception of an incoming call or with call information provided by a user of the system at the initiation of an outgoing call. The call processor automatically executes the first commands and the second command upon receipt of the call information to retrieve and to run the application program and to access the file containing the data with the application program at the reception of an incoming call or at the initiation of an outgoing call.