The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 03, 1997

Filed:

Mar. 29, 1996
Applicant:
Inventors:

Martin F LoBiondo, Penfield, NY (US);

John A Kusse, Penfield, NY (US);

Paul A Baiter, Huntsville, AL (US);

Assignee:

Xerox Corporation, Stamford, CT (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G03G / ;
U.S. Cl.
CPC ...
399-8 ; 399 10 ;
Abstract

A remote user interface provided for accessing diagnostic information from reprographic equipment, thereby enabling display of service and fault history and allowing manipulation of diagnostic routines by emulation or mimicking of the user interface commands of the user interface associated with the faulted machine. As a result, service personnel can remotely access a faulted machine and manipulate it via its diagnostic system or diagnostic system that can emulate its diagnostic systems to allow improved preparation for service calls and the lessening of broken service calls for lack of appropriate service information, replacement parts or test equipment.


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