The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 01, 1996
Filed:
Jul. 06, 1994
Cathy L Arledge, Austin, TX (US);
Tracy R Jackson, Austin, TX (US);
Rolm Company, Santa Clara, CA (US);
Abstract
A communication system and method of use which integrates a paging system into the PBX communication environment providing enhance performance and capabilities. A PBX environment brings together many forms of communication: telephony conversations, voice mail, electronic mail, Fax messages, and others. The paging system, which consists of a paging server, a voice response unit, and end user paging devices, is integrated into the PBX environment making it the focal point of communications. The paging devices provide immediate and visual indication to the user of a request for callback and relative urgency for the callback, and of the arrival of other forms of communication such as a voice mail message, electronic mail, and Fax. The paging system subscriber need only look at his paging device to determine if E-Mail, Voice Mail, or facsimile messages await. Performance is also enhanced for a caller trying to reach a paging system subscriber. Callers only need to dial a single phone number, rather than a phone number for the office and a different phone number to page. Because the paging system utilizes a voice response unit, callers are informed of their options and instructed how to complete their communication.