The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 03, 1995
Filed:
Jul. 14, 1993
Eric Schieve, Austin, TX (US);
Richard Finch, Austin, TX (US);
Dell USA, L.P., Austin, TX (US);
Abstract
Disclosed are a circuit and method for remote diagnosis of personal computers. The method comprises the steps of (1) confirming an existence and a proper operation of a modem coupled to the personal computer, the step of confirming performed in a central processing unit ('CPU') of the personal computer and in a diagnostic environment independent of a normal operating system of the personal computer, (2) receiving an indication of a selection of diagnostic routines to be performed from a remote location via the modem and (3) performing selected ones of the diagnostic routines as a function of the selection. The present invention allows an experienced technician located remotely from the computer to interact as though seated in front of it, to thereby allow remote diagnosis of even critical faults that prevent the computer from booting.