The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 18, 1995
Filed:
Sep. 13, 1993
Michael J Robinson, Seattle, WA (US);
Robert C Greco, Seattle, WA (US);
Other;
Abstract
A method and apparatus for providing a telephone user with automated attendant functions with numerous selectable options. The options include selecting one or many greetings to be given to the caller before sending the caller to voice mail, recording a new greeting for the caller after learning the caller's identity, re-routing the call and adding an audio message to be delivered to the substitute called party before the call is connected, and delivering a selected or customized greeting to the caller and then placing the caller on hold without accepting the call. A display screen with a cursor is used to facilitate presentation of information and options to the telephone user and selection of options by the telephone user.