The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 09, 1995
Filed:
Jul. 09, 1992
Joel A Pugh, Dallas, TX (US);
Robert E Nimon, Arlington, TX (US);
Messager Partners, Dallas, TX (US);
Abstract
A proactive call services system serving as a new node or switching network within a closed subsystem is disclosed. Remote monitors provide information necessary to allow the provision of enhanced services to the closed subsystem, which may be a telephone operator position system (TOPS) switch of a public switched network (PSN). The proactive call services system includes a network interface, voice interface, call processing platform (CPP), link platform and monitors integrated with the PSN. The system gathers information as the TOPS switch processes a call, and with this information offers additional proactive call services to the caller.