The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 15, 1994
Filed:
Jul. 30, 1993
Everett W Jenkins, Webster, NY (US);
Donald L Wegeng, Rochester, NY (US);
Martin F Lo Biondo, Penfield, NY (US);
John M Rubens, Pittsford, NY (US);
Xerox Corporation, Stamford, CT (US);
Abstract
A method for remotely diagnosing copy quality defects. The image scanner on a system reprographics machine, or other digital copier, is used to scan a document that has a copy quality defect. Information about the problem, which may include the scanned image itself as well as machine related parameters resident in non-volatile memory, is then transmitted to a host computer that can diagnose the problem. The diagnosis and instructions for correcting the defect are thereupon given either to a service representative or transmitted back to the user, who can then correct the problem. In some instances, the problem can be fixed remotely by adjusting non-volatile memory values using the Remote Interactive Communications (RIC) network or other similar communications network between the host computer and the defective system reprographic machine.