The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 28, 1991
Filed:
Nov. 16, 1988
Applicant:
Inventors:
Sanford J Morganstein, Elgin, IL (US);
Herbert J Krakau, Elmhurst, IL (US);
Bakulesh A Mehta, Downers Grove, IL (US);
Mark D Klecka, DeKalb, IL (US);
Robert Carleton, Encino, CA (US);
Assignee:
Dytel Corporation, Schaumburg, IL (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M / ; H04M / ; H04Q / ;
U.S. Cl.
CPC ...
379 67 ; 379 88 ; 379134 ; 379214 ; 379266 ;
Abstract
Call processing apparatus for queuing calling parties waiting to be connected to a service position, and for calculating queue position data or wait time data and transmitting the queue data to the calling parties. The queued calling parties can also reach alternate destinations by inputting digit information for routing queued calling parties to such destinations.