The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 18, 1990
Filed:
Sep. 18, 1989
Frederick W Padden, Wheaton, IL (US);
Werner Ulrich, Glen Ellyn, IL (US);
AT&T Bell Laboratories, Murray Hill, NJ (US);
Abstract
An arrangement for obtaining directory assistance automatically and without the assistance of an operator. A customer requesting directory assistance is connected to an automatic speech recognition unit (ASRU) and is prompted to speak commands for identifying the requested directory number. The ASRU converts received speech signals from the customer into data signals for searching a directory number data base. If a directory listing is located, the number of that listing is announced to the customer and the customer is automatically prompted to speak a command indicating whether a call to that number should be automatically established. The telecommunications switching network responds to a positive command by automatically establishing such a connection. Advantageously, such an arrangement provides directory assistance service automatically without requiring special customer equipment.